Terms of service

Welcome to Goofy Pookie. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully.

📌 1. General

This website is operated by Goofy Pookie. By using our website or purchasing from us, you agree to be bound by these Terms, our Privacy Policy, and other policies referenced here.

We may update these Terms at any time without prior notice.

👤 2. Eligibility & Account

By using our services, you confirm that you are at least 18 years old or using the platform under supervision.

You agree to provide accurate and complete information and are responsible for maintaining the confidentiality of your account.

🛍️ 3. Products & Usage

Our products are designed for pet use only and should be used as directed.

We do not guarantee:

  • Exact color/appearance due to screen differences
  • Suitability for all pets

We recommend a patch test before full use.

We are not liable for:

  • Misuse or improper handling
  • Undisclosed sensitivities or reactions

🧾 4. Orders & Payments

  • Orders are subject to acceptance and availability
  • We may cancel or refuse any order at our discretion
  • Prices may change without prior notice

You agree to provide accurate billing and payment details.

🚚 5. Shipping & Delivery

Delivery timelines are estimates and may vary.

We are not responsible for delays caused by logistics partners or external factors. Once shipped, responsibility transfers to the customer.

🔁 6. Returns & Refunds

Due to the hygienic nature of our products, we do not accept returns or exchanges.

However, if you receive a:

  • Damaged
  • Defective
  • Incorrect product

Please contact us within 48 hours at hello@goofypookie.com, and we will resolve it.

🧠 7. Intellectual Property

All content on this website—including logos, text, images, and designs—is owned by Goofy Pookie and may not be used without permission.

🔗 8. Third-Party Services

Our website may contain links or integrations with third-party services (including Shopify). We are not responsible for their content or policies.

🛡️ 9. Disclaimer of Warranties

All products and services are provided “as is” without warranties of any kind.

We do not guarantee uninterrupted, secure, or error-free use of our website.

⚠️ 10. Limitation of Liability

To the fullest extent permitted by law, Goofy Pookie will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

⚖️ 11. Governing Law

These Terms shall be governed by the laws of India. Any disputes shall fall under the jurisdiction of courts in Rajasthan, India.

🔄 12. Changes to Terms

We may update these Terms from time to time. Continued use of the website means you accept those changes.

📩 13. Contact

For any questions, contact us at:
hello@goofypookie.com