Shipping policy
At Goofy Pookie, we aim to deliver your orders as quickly and smoothly as possible—because we know your pets shouldn’t have to wait.
📦 Order Processing
- All orders are processed within 1–2 business days
- Orders placed on weekends or holidays will be processed on the next working day
🚚 Delivery Timeline
- Standard delivery across India: 3–7 business days
- Delivery timelines may vary based on your location and logistics availability
💸 Shipping Charges
- Shipping charges (if any) will be calculated and displayed at checkout
- We may offer free shipping on select orders or promotions
📍 Order Tracking
Once your order is shipped, you will receive:
- A tracking link via SMS/email
- Real-time updates on your delivery status
⚠️ Delays & Issues
While we do our best to ensure timely delivery, delays may occur due to:
- Courier partner issues
- Weather or unforeseen circumstances
- Remote location access
We appreciate your patience in such cases.
📦 Incorrect Address / Failed Delivery
Please ensure your shipping details are accurate.
If a delivery fails due to:
- Incorrect address
- Unavailability of recipient
Additional shipping charges may apply for re-delivery.
📩 Need Help?
For any shipping-related queries, feel free to reach out:
hello@goofypookie.com